FAQs
General
Q. What Qualifications do you have?
1st Class BSc Maths & Physics Combined Honours - Exeter University
Physics Postgraduate Certificate - Exeter Centre for Doctoral Training
A* - A Level Maths
A - A Level Further Maths
A - A Level Physics
Q. If I have questions or concerns how can I contact you?
If you are a customer that is not having private tuition, please use the contact form or email: contactus@revisionsolutions.co.uk
If you are currently having private tuition with me, you can do the above or send me a message in the Discord.
Revision Guides and Problem Sets
Q. How will I receive any revision guides or problem sets that I purchase?
Once you purchase any of the E-books, you will receive an email containing a link to download the PDF. The link will remain active for 24 hours after the first download.
Q. Can I get a refund on a Revision Guide or Problem Set that I have purchased?
Due to the nature of distributing E-books, I cannot offer refunds on these products.
Q. Can I request another download link if I have lost my copy of the the PDF?
If you need to download the PDF again, simply click the original link you received. If you do this after the 24 hour window, you will receive a new link to download the PDF again.
Online Meetings & Tuition
Q. How do I book a free meeting or a lesson?
You can book a free meeting or lesson via this link.
Q. Where do the meetings and lessons take place?
All meetings and lessons take place via Discord. When you book your first free meeting or lesson, you will receive an email containing a code to join the Discord. For instructions on downloading and setting up Discord, click here and look for the video setup section.
Q. What should I expect from tuition?
Ultimately a tutoring session can look like whatever you want it to. Personally, I have found the most productive use of an hour is to focus on a topic to discuss for 20 minutes, then spending the remaining 40 minutes looking over relevant exam questions.
For students close to their final examinations, it’s also quite common to spend the hour running through any questions you have been struggling with in your revision.
Q. Why 1-1 tuition?
There are multiple benefits of 1-1 tuition. The main benefit I believe, is we can discuss any detail of the course in depth until you are confident that you really understand it. Ultimately, transferring your hard work into success in the exam, is dependent on fully understanding the underlying topic(s). This will allow you to interpret and answer questions that may seem unfamiliar.
Q. What do I need for a lesson?
You will need a computer and a microphone to access the Discord call where meetings and lessons will take place. I recommend having pen, paper and a calculator ready. Headphones are also a good idea. It could also be useful for you to have some kind of simple drawing software installed on your PC. e.g. Microsoft Paint or Paintbrush for Mac. I’m happy to help you with this.
Q. Will I receive a reminder?
Yes you will receive an E-mail reminder 24 hours before the scheduled start time of your lesson.
Q. What is your working schedule for 1-1 tuition?
My teaching times are from 7am - 9pm (GMT). I teach every day excluding Fridays.
Q. What levels of education do you teach?
I offer A Level; Maths, Further Maths, and Physics tuition. I have helped some of my students that went on to study Maths or Physics at university with components of their undergraduate course too.
Q. Which exam boards do you cover?
I teach all exam boards offered in the UK.
Q. How can I get the most out of private lessons?
The best tip I have for getting the most out of private tuition is to come prepared!
If you have a good idea of what you would like to get done by the end of the session, that helps us make the most of our time together. It’s also best if we focus on one area of the course in any given lesson. This means we cover and understand one topic really well, rather than skimming the surface of lots of different topics.
Q. Do I have any experience teaching students with learning difficulties?
I have experience teaching students with dyslexia, dyspraxia and Asperger’s.
Q. How often should I have a lesson?
This depends on how much you would like to get done and in what time frame. If you are uncertain how many lessons you think might be necessary, lets discuss this in a free meeting and set a plan.
Q. Will I get the same tutor every time?
Yes! Currently the only tutor on this website is me, Jonathon!
Q. How are sessions tailored to my needs?
During our free meeting, we will discuss your strengths and weaknesses so we can get a good idea of areas where you need support. This will form the basis of our plan and we can adjust as we go along.
Q. Can my parent(s)/guardian(s) join the free meeting?
Absolutely! I would encourage them to join the free meeting and to pop in and chat during a lesson if they have any questions.
Q. Can I book a last minute lesson?
Yes, you can book a lesson for any time provided it is available in the booking system.
Q. Can I contact you between lessons?
Yes, all regular students will be able to contact me any time via Discord.
Q. How much does tuition cost?
Tuition can be booked in 1 hour sessions with each hour costing £49.
Q. Can I reserve a regular/multiple times for my lesson?
Yes. When you are in the booking system you can select as many times as you like and there is also an option to create a recurring booking at a regular time.
Refunds & Re-scheduling
Q. What is your cancellation policy?
A minimum of 24 hours notice is required for cancellation or rescheduling, otherwise you will be fully charged.
Q. Can I reschedule?
If you want to change your scheduled lesson time you can cancel your initial lesson provided there is more than 24 hours before the lesson is due to start. You can then book another lesson at any of the available times in the booking system.
Payment
Q. How do I pay?
Tuition:
If you book your lesson on the website you will be asked to pay up front to confirm your booking. If you have had a free meeting with me and I book the time for you I will send you a payment link for the lesson.
Payment for each lesson is required 24 hours before the scheduled start time, otherwise I reserve the right to cancel the lesson.
Revision Guides & Problems Sets:
If you are purchasing any of the revisions guides and/or problem sets, you will be asked to pay at the checkout.
Payment Methods
Revisions Solutions uses Stripe and PayPal to process all transactions. These permit all common debit cards and credit cards.
Security & Safeguards
Q. Do I have a DBS check?
Yes. I can provide this upon request.
Assessment & Monitoring Progress
Q. How can students get feedback on their progress?
Students and parents are welcome to ask any questions regarding progress at any time. You can send me a message through Discord or we can arrange to have a chat.
Q. Do you provide any assessment(s)?
I don’t provide formal assessments. What I can do is provide you with a exam paper questions and solutions. If you complete this in exam conditions and mark it that is a great indicator for how you are currently performing.
Q. Do I set Homework?
I provide practice exam questions and solutions as extra work outside our lessons. I don’t mark this or ask for it to be returned. However to get the most benefit from private lessons, I strongly encourage my students to take advantage of these resources.